Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within two business days.
The shipments will be done from Mon-Sat. Orders placed during the weekend will be shipped on Monday. If we are experiencing high volume of orders, the customers will be notified within 24 hours through the information provided to us at the time of ordering. If there are delays or changes in shipments, the customers will be notified within 24 hours. Customers can also write to us at contact@currychief.com or call us @ 9360929879 for any clarifications.
Shipping rates and delivery estimates
We provide delivery across India and no shipping charges will be included on the purchases above 299**. Customers can expect their products to be delivered within 7 working days*.
*Subject to delays caused by Nature. Any delays will be swiftly notified.
**Shipping charge for orders below 300 will be INR 30 per order irrespective of the weight or units ordered.
Shipment confirmation and order tracking
Customers will be sent confirmation mail after orders and all updates will be notified through the contact information provided by the customer. Further more, logged in users can track their orders under my account.
Damages
CurryChief is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Currently, we are shipping to USA, UK and Australia.
Shipping Rates for their respective orders will depend on the Gross Weight per order.
Customers can expect their products to be delivered within 6-15 Calendar Days* from the date of dispatch.
*Subject to delays due to Customs or any natural or man made calamities.Any delays will be swiftly notified.
Returns Policy
RETURN: Customers cannot return the product. But they can request for a refund if the product received is damaged by any means or expired at the time of receiving the package.
FOR REFUND, PLEASE WRITE TO US AT contact@currychief.com WITHIN 7 DAYS OF DELIVERY TO RECEIVE A REFUND AUTHORISATION.
For more information, email support contact@currychief.com or call us at +91 93609 29879.